12-point supplier quality checklist


SupplierQuality.jpgDo you practice supplier quality management?

Supplier quality is a relative thing: all suppliers aspire to a level of quality, but some are more committed to higher quality than others.

How can you assess the degree of your suppliers’ commitment to quality? A thorough assessment requires extensive supply chain quality skills, but the following checklist, from Next Level Purchasing, can get you started.

The more of the following characteristics that a supplier has, the more serious that supplier is about quality.
 The supplier measures its quality performance.

 The supplier uses parts-per-million (ppm) as its unit for measuring quality, not percent defective.

 The supplier has quality performance goals.

 The supplier has a documented record of continual quality improvement over several years.

 The supplier’s quality efforts are focused on preventing defective items from being produced rather than detecting defective items that have already been produced.

 The supplier has formalised quality documentation and training programmes to ensure that quality is sustainable through staff changes.

 The supplier knows its standard deviation.

 The supplier can demonstrate how it uses tools to determine whether or not it is in control of its processes.

 The supplier has a quality-related certification like ISO9001.

 The supplier has implemented a leading quality improvement programme like Lean, Six Sigma, or Lean Six Sigma.

 The supplier has implemented a quality improvement programme with its own suppliers.

 The supplier has won quality awards or is a member of associations that recognise quality.
Reproduced from the Next Level Purchasing Association

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