Category Management

A shifting role in the digital age – are TMCs tech companies or people companies?

Across industries, the Fourth Industrial Revolution has brought a step-change in how companies approach their processes, technologies and business models. The most successful businesses of today have responded to their changing role in society by digitising and reconfiguring to unlock new sources of value for people. How is this playing out in travel? In a […]

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5 factors that cause your organisation’s travel spend to be out of control

Procurement travel managers have a whole host of issues that they need to take into account: from cost, efficiency and payment processing to data security, service reliability and employee safety. Diana Akchurina, business-to-business professional at Gett, a taxi-hailing app that operates in the USA, UK, Russia and Israel, discusses five factors that make travel one

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Is not spending, a saving

Is not spending, a saving?

By Mira Ristovich, Founder of MRC, a consulting firm that assists with various end-to-end projects, and Senior Associate at Bespoke Group Africa, an organisation dedicated to the strategic procurement outsourcing of projects. Two decades after I began my work in procurement (I was involved in business performance management and measurement prior to joining the procurement

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Corporate Travel

How can procurement managers guide corporate travellers towards better travel choices in 2019?

Direct feedback from frequent corporate travellers can be a powerful tool in the arsenal of a corporate travel procurement manager in their efforts to achieve better compliance and engagement, and to reduce the human cost of frequent travel. FCM Travel Solutions South Africa GM Nicole Adonis unpacks the importance of traveller feedback as a performance

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Management Procurement

The management of procurement value

It is now apparent that procurement can deliver an extensive value proposition in addition to traditional savings and compliance. Procurement has the potential to be a revenue centre, empower suppliers’ product innovation, manage risks, contribute to customer satisfaction and so much more. Traditional procurement strategy that pragmatically concentrates on return on investment (ROI) and the

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6 mistakes that procurement makes when crafting a travel RFP

The arduous RFP (Request for Proposal) process is a bit like being forced to eat your greens as a child. You don’t want to do it, but you’re continually told that it’s good for you. But, that’s not necessarily the case. RFPs are only ‘good’ for you and your business if you execute them properly.

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Supply chain complexity drivers are also profitability drivers

No one introduces complexity into their supply chains just for the sake of it. Complexity emerges as organisations pursue their profit goals. Within every strategy or action that an organisation pursues to improve profitability, lies a hidden cost of complexity, which supply chain practitioners must be aware of, capture and deal with. This is necessary

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