SRM Supplier Relationship Management

By Bernie van Niekerk Its that time of the year…. Your SOLE supplier is about to present you “their valued customer” with their “negotiated” increase. They know, and you know that there is not much that you can do about it…. Now for whatever reason (part 1 of this article dealt with making sure you […]

By Bernie van Niekerk You know the feeling …Their price increases are double that of everybody else’s… As far as their service is concerned well you’ve got 2 choices. 1. Take it or 2.Leave it! Their ”service” personnel are insolent to say the least. But there is one thing that you both know. namely, this