SRM Supplier Relationship Management

10 things that I have learnt about mentoring Anzisha fellows

Procurement and supply chain professionals have such a broad range of skills and cross-functional business knowledge that it makes us all ideal mentors. Mentors share their professional knowledge/experiences and act as positive role models to mentees in need of some direction. This is especially true when engaging with suppliers and mentoring young entrepreneurs partaking in […]

10 things that I have learnt about mentoring Anzisha fellows Read More »

How to spot supplier risk in communication

Communication is a critical component of any business and is no less crucial in supplier relationships. When your company has great communication with its suppliers, it can be like adding another department to your organisation. There are a large number of suppliers who do an excellent job communicating with their customers. You probably have several

How to spot supplier risk in communication Read More »

Stakeholders

Stakeholders are your customers: ignore them at your peril

Stakeholders can and will influence the outcome of a project, especially if they are likely to be directly affected by it. If you thus fail to meet the expectations of key influencers, projects will be delayed, will only be partially workable or, at worst, doomed. Elaine Porteous unpacks the process of winning stakeholder support in

Stakeholders are your customers: ignore them at your peril Read More »

Optimising value with a win-win supply chain

Supply chain partners that collaborate drive continuous improvement and innovation. But getting there takes a new approach, writes Steven Bowen and Kate Vitasek. Today’s supply chain practitioners are under constant pressure to add value to their organisations. Two of the biggest supply chain challenges are exponential growth in supply chain complexity and cost-savings fatigue driven

Optimising value with a win-win supply chain Read More »

Part 3 – Does tertiary education kill the drive to start a small supplier?

The growth of small businesses in South Africa is severely affected by the institutional environment in which they operate. In this series of articles, Cornelia Olivier, Head of Sourcing: Corporate Services, Absa, looks at South Africa’s institutional environment. In the final part of the series, Olivier tells SmartProcurement how extending formal credit to household enterprises

Part 3 – Does tertiary education kill the drive to start a small supplier? Read More »

Contracts: Paying for what works

Are performance clauses and outcomes-based contracts the answer? Dr Susan de Witt from the Graduate School of Business at the University of Cape Town unpacks contract performance measurement in this month’s SmartProcurement For as long as we can remember – if a government or donor wanted a third-party implementer to teach 100 children in a

Contracts: Paying for what works Read More »

Procurement: Are you getting the most out of your supply base?

When it comes to choosing suppliers, some procurement teams are losing sight of what matters most. Instead of focussing on the long-term, strategic value of a relationship, many often get caught up in the transactional aspects of signing a supplier, such as pricing, contracts and negotiations. They get so wrapped up in the details around

Procurement: Are you getting the most out of your supply base? Read More »

4 procurement vetting pitfalls to avoid

  Mistakes in business come with the territory, but those made in procurement ought to be considered among the most detrimental to the success of an operation. Common procurement related risks include supplier issues such as delivery delays, increases in demand, quality problems and fraud. These issues are often the result of mistakes made in

4 procurement vetting pitfalls to avoid Read More »

6 Steps to improve buyer-supplier relationships

  In supply chain literature, as well as in business environments, supplier relationship management (SRM) and buyer-supplier relationships have multiple definitions, shapes and extensions, owed to the fact that the determinants and perceptions of these fields have evolved over time. With increasing globalisation, and economic and political turmoil, stable and focused SRM is more important

6 Steps to improve buyer-supplier relationships Read More »

Why “free help” with buying decisions costs more

As consumers, we’re wary of so-called “free” products and services as there’s always a hidden cost. Why, then, are procurement teams willing to accept free help with supplier selection? Asks Procurious’ Bruce Macfarlane, founder of Kansoly. Businesses often seek help with their buying decisions, especially in complicated categories such as telco or energy. Preparing an

Why “free help” with buying decisions costs more Read More »

Scroll to Top